This Refund & Cancellation Policy outlines the terms related to cancellations and refunds for services provided by Golden Chapter ("Company", "We", "Us", or "Our").
By booking a session or purchasing any service from Golden Chapter, you agree to the terms outlined in this policy.
1. Free IELTS Strategy Session
Golden Chapter may offer a Free IELTS Strategy Session to help students understand their current preparation level and receive guidance on improving their IELTS performance.
Since this session is free of charge, there are no refunds applicable.
If you are unable to attend the scheduled session, you may request to reschedule, subject to availability.
Golden Chapter reserves the right to cancel or reschedule the session in case of unforeseen circumstances.
2. IELTS Coaching Programs
Golden Chapter provides IELTS preparation guidance and coaching programs designed to support students in improving their IELTS performance.
All coaching programs, training sessions, workshops, and digital learning materials are non-refundable.
Once a student has:
Enrolled in a coaching program, or
Received access to course materials, classes, or training resources
No refunds will be issued under any circumstances.
Students are encouraged to carefully review program details before enrolling.
3. Cancellations
If you need to cancel or reschedule a booked session, you should inform us in advance.
Golden Chapter reserves the right to cancel or reschedule any session, class, or consultation due to operational reasons, scheduling conflicts, or unforeseen circumstances.
In such cases, the session may be rescheduled to a mutually convenient time.
4. Exceptional Circumstances
Refunds will not be provided for the following situations:
Change of mind after purchase
Lack of time to attend sessions
Failure to attend scheduled sessions
Personal circumstances preventing participation
5. Contact Us
If you have any questions regarding this Refund & Cancellation Policy, please contact us:
Email: Connect@goldenchapter.in
Website: https://goldenchapter.in