Privacy Policy

Last Updated: March 12, 2026

This Privacy Policy describes how Golden Chapter ("Company", "We", "Us", or "Our") collects, uses, and protects your information when you visit our website or use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information
Company Name: Golden Chapter
Country: India
Website: https://goldenchapter.in
Contact Email: connect@goldenchapter.in

2. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
First and last name
Email address
Phone number
Information submitted through enquiry forms, registrations, or counselling requests

Usage Data
We may automatically collect certain information when you visit our website, including:
IP address
Browser type and version
Pages you visit
Date and time of your visit
Time spent on pages
Device information

3. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to improve website performance and analyze user behavior.

These technologies may include:
Meta (Facebook) Pixel
Google Analytics
Advertising and remarketing tools

These tools help us understand how visitors interact with our website and improve our services and advertising campaigns.

You may choose to disable cookies through your browser settings. However, some website features may not function properly without cookies.

4. How We Use Your Information
We use the information we collect for purposes including:
Providing and maintaining our services
Responding to inquiries and scheduling counselling sessions
Sending updates, course information, and promotional communication
Improving website functionality and user experience
Analyzing user behavior and marketing campaign performance
Complying with legal obligations

You can opt out of marketing communications at any time.

5. Sharing of Information
We may share your personal data with:
Service providers (CRM systems, email platforms, hosting providers)
Advertising platforms such as Meta and Google
Business partners involved in delivering services
Legal authorities if required by law

We do not sell your personal information.

6. Data Retention
We retain personal data only for as long as necessary for business, operational, or legal purposes.

Typical retention periods include:
Lead information: up to 24 months
Website analytics data: up to 24 months
Customer support communications: up to 24 months

We may retain information longer if required by law.

7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure.

8. International Data Transfers
Your information may be processed or stored outside your state or country where data protection laws may differ.

We take reasonable steps to ensure your data remains protected.

9. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for data processing where applicable

To exercise these rights, contact us at:
connect@goldenchapter.in

10. Children's Privacy
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children under 16.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised Last Updated date.

13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: connect@goldenchapter.in
Website: https://goldenchapter.in